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Supervisory/Management Skills


Course Offerings:

Supervision Skills: Basic:
Most supervisors are promoted into the role of supervisor because they are good at doing the job, not because they are good at supervising others; that skill has to be learned.

The learner will be able to:
• Understand their role and expectations
• Use tools for the supervisor
• Coach for high performance and accountability, including performance reviews and legal issues
• Develop Communication skills
• Understand the supervisor’s role in conflict resolution
• Construct a cohesive team

Who Should Attend:
For every new or untrained supervisor. We suggest a roundtable because the 6 weeks allows the supervisor to implement what is being learned each week.

Supervision Skills: Advanced:
Advanced supervision takes the learning to the next level, with more of a focus on empowering others and being a key player in the organization’s success.

The learner will be able to:

  • Articulate your vision and leadership direction
  • Strategize how to organize and implement daily huddles and weekly staff meetings
  • Delegate in order to manage multiple priorities
  • Mediate conflicts between staff and/or departments
  • Implement a glass house system for measuring results
  • Define standard work practices for improved performance delivery

Who Should Attend:

For those who have taken “Supervision Skills: Basic” and want to continue to build on their managerial skills.


Who We Are

An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.
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