Senior Associate and Trainer
P.O. Box 788 | N. Bennington, VT | 05257
Lisa has been a member of the New Directions’ team for over twenty years and has been involved in all aspects of the business from the day-to-day operations and marketing to training and consultation.
In 1986, Lisa began training on time management, superhuman syndrome and team building. As the business has progressed, she now trains on a variety of topics including teams, supervision skills, quality customer service, conflict resolution skills, to name a few, and for all types and sizes of organizations. Lisa enjoys training in our roundtable format for local organizations where participants spend 2 hours a week in training for six to eight weeks. Here they learn a focused amount of information that they immediately put to practice and build upon as the training progresses. She has also worked effectively one-on-one with individuals to provide coaching and training on particular issues/topics.
Over the years on the consultation side, Lisa has focused on providing organizations with the capability to survey their customers online and gather critical feedback for strategic planning and quality process improvement. She also provides companies with a way to conduct 360 degree feedback assessments for employee development, pre- and post- training surveys as well as custom design surveys that fit whatever data needs to be collected and analyzed. Lisa has also worked with organizations to provide telephone client surveys as well.
As President of the local SHRM chapter, Lisa also has helped organizations with human resource management needs and provides training in managing diversity, corrective action and dismissal and sexual and general harassment training.Lisa has also worked with organizations that needed help forming or improving teams to tackle various goals and objectives or improve their ability to work together effectively.
Over the years, Lisa has received such feedback about her training and consulting:
“Lisa is wonderful. She engaged everyone well, got us to think and problem-solve for ourselves, and gave us new perspectives and insights. She was encouraging and supportive, and she consistently offered to go the extra mile to ensure everyone understood the information. And, all the while she made it fun. I would definitely recommend her for future trainings and would personally look forward to participating in another of her trainings.”
“Thank you for the terrific job you did in your afternoon session at Clemson University’s Conference on Professional Development for Women. I have heard only praise about your session as you thoroughly instructed and challenged participants. On a personal note, I want you to know that I really enjoyed working with someone of your professional caliber.”
Lisa has a Bachelor’s degree in Economics and Latin American Studies from Wellesley College in Wellesley, MA as well as graduate level course credits in Organization and Management.
She lives in Mount Tabor, Vermont with her husband, Steve, and their daughter, Caroline.