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Deborah Mackin

Deborah-Mackin-2013-NewDirectionsPresident / Founder

P.O. Box 788 | N. Bennington, VT | 05257

Deborah Mackin is a successful international consultant, trainer, author and presenter whose work has involved travel throughout the United States and abroad. When asked what distinguishes Deborah from other professionals in the field, clients cite, again and again, her keen insight and depth of experience as the key factors that make the difference. Our clients repeatedly report how much they benefit from her flexibility. She is able to move from one area of an organizations’ concern to another — providing “just-in-time” training or consulting as the need arises.

Deborah believes her role as a consultant is to bring new and different thinking to situations, be bold and persistent when necessary, challenge the status quo and share the experiences of other organizations. Her philosophy is based on the integration of team processes and total quality management concepts into the workplace including focus on the customer, continuous improvement, empowerment and management by fact. The collaborative process is integrated into every aspect of the work. People are presented with choices and then they are encouraged to make their own decisions based on the nature and character of the company.

Publications, Publication Citations and Articles Coca-Cola
The Team Building Tool Kit, Second Edition
• The Team Building Tool Kit: Tips, Tactics and Rules for Effective Workplace Teams
• Keeping the Team Going: A Tool Kit to Renew and Refuel Your Workplace Team
• Handbook of Best Practices for Teams, 1997 and 1998 Teams
• Intervention Resource Guide: 50 Performance Improvement Tools
• Team Management Briefings
• Your Company Magazine (Inc. Magazine publication)
• Personnel Journal
• Compensation and Benefits Review
• Getting Results
• Team Leader
• Investor’s Business Daily

Television and Radio Appearances Paul Smiths Strategic Planning
• PBS Special Business Programming
• American Management Association (AMA) by Satellite
• Bloomberg Information Radio and Television
• KFNN Radio
• Money Radio
• Success Radio
• WAMC – Vox Pop

• Center for the Study of Work Teams at the University of North Texas, Dallas
• Queens University’s Centre for Industrial Relations in Kingston, Ontario
• American Management Association’s Executive Development Program
• Association for Quality and Participation
• American Society for Quality Control
• American Society for Training and Development
• Regional Human Resource Associations
• American and Regional Bankers Associations

Professional Associations
• American Arbitration Association
• American Management Association
• American Society for Quality Control
• American Society for Quality and Participation
• American Society for Training and Development
• Society for Human Resource Management

• Masters Degree in Organization and Management from Antioch/New England Graduate School
• B.S. in Speech and English from Syracuse University

Who We Are

An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.

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