Some people suggest that there is a conflict every 20 minutes in the modern workplace. Those are just the ones we see. What about all the conflicts that are under the surface or gossiped about behind closed doors? It used to be that managers or supervisors were expected to resolve all the conflicts, but not anymore. In today’s workplace people are expected to resolve their own conflicts.
What’s the best way to go about doing this? In this 5 minute preview of our Conflict Resolution: The Most Difficult Workplace Situation, Deborah Mackin will guide us through the steps of effective conflict resolution.
Get the full 30 minute CD! Order below: