Skip to Content

Posts Tagged ‘Vision’

Thumbnail : Values: Why To Hire and Why To Fire

Values: Why To Hire and Why To Fire

The values of an organization get a bad rap.  Usually they come after the prestigious mission and vision, don’t receive the proper time to be fully developed and are rarely used for what they were designed for.  At times they can be characterized as the ‘fluffy’ stuff or the ‘human interest’ piece of an organization […]

Thumbnail : Why Change When Things Have Been Successful in the Past?

Why Change When Things Have Been Successful in the Past?

We recently began work with a fortune 1000 company whose sales have quadrupled over the past four years and who now boasts a more than 6,000 employee workforce. Despite that enormous growth and success, the company is deciding to make massive changes within its culture and the way it conducts business. Why? Why change when […]

Thumbnail : Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Are your strategic planning sessions too complicated?  Do you even hate the phrase FMEA or Risk Analysis?  When you think of the future, is everyone aligned to the 1-month plan…the 1-year plan…or the 3-year plan?  Is there even a plan? At this point in many leaders’ daily activities, 95% of their time is most likely […]

Thumbnail : Leadership advice from honeybees? Experts give us seven lessons from the hive

Leadership advice from honeybees? Experts give us seven lessons from the hive

Leaders can inspire and engage, or they can disappoint and disillusion employees. Survival of the Hive: 7 Leadership Lessons from a Beehive takes the lid off a beehive and provides a fun, relevant and reflective look at effective leadership through the eyes of one of the world’s most industrious creatures, the honeybee. Deborah Mackin and […]

Thumbnail : What Kind of Organizational Culture Do You Have?  Would you call it Healthy?

What Kind of Organizational Culture Do You Have? Would you call it Healthy?

Everyone plays a role in defining an organization’s culture.  Culture is a compilation of values, principles, beliefs, and actions that ultimately define how an organization works.  Many organizations today use words like efficiency, excellence, customer-oriented and lean to describe their cultures.  Here’s an important question:  would we add the word healthy to that mix?  As […]

Thumbnail : 5 Reasons “Survival of the Hive” is a Must-Read, Summer Book for Today’s Leaders

5 Reasons “Survival of the Hive” is a Must-Read, Summer Book for Today’s Leaders

Survival of the Hive is a small, 100-page leadership book in the genre of Who Moved My Cheese and Our Iceberg is Melting that’s colorful, bright and easy enough to read in 2 hours.  However, it packs enough leadership “punch” to drive revitalization of an entire organization’s leadership strategy. There are 5 main reasons we […]

Thumbnail : What the World’s Most Industrious and Successful Creatures, the Honey Bee, Can Teach Us about Leadership

What the World’s Most Industrious and Successful Creatures, the Honey Bee, Can Teach Us about Leadership

When we purchased our first beehive, after carefully placing the queen in the hive, we tipped the box upside down and shook 5,000 bees into the hive. At first the bees were flying everywhere. But within minutes all the bees had settled into the hive and begun their work. During the past three years as […]

Thumbnail : BUSINESS DEVELOPMENT: Using Social Media to Engage Customers, Increase Community Awareness, Promote Your Services and Increase Sales

BUSINESS DEVELOPMENT: Using Social Media to Engage Customers, Increase Community Awareness, Promote Your Services and Increase Sales

Outbound Marketing vs. Inbound Marketing We have to fundamentally embrace that marketing has changed. The customer has changed.  What used to penetrate the brain of our customer by “pushing” the messaging – newspaper ads, billboards, radio and TV spots – what we would call Outbound Marketing – no longer works as our customers are becoming […]

Thumbnail : STRATEGY: Values for Hire

STRATEGY: Values for Hire

In a 2012 study from the Center for American Progress, they reviewed 11 research papers and 30 case studies on employee retention, and concluded that it costs businesses about one-fifth of a worker’s salary to replace that worker. This includes direct costs such as:   Separation costs (exit interviews, severance pay, higher unemployment taxes); Costs […]

Thumbnail : STRATEGY: Focus – Using the 20-Mile March to Maintain Focus in Your Organization

STRATEGY: Focus – Using the 20-Mile March to Maintain Focus in Your Organization

It seems in this day and age with an app for everything, or a new leadership book that tells you how to be great in under 100 pages, or a pithy, quick, 10 step blog (yes we’re guilty of all them too) – we still struggle to move the needle on actually getting anything done.  […]

Thumbnail : SOCIAL MEDIA: How to Gain Buy In For A Social Media Initiative within Your Organization

SOCIAL MEDIA: How to Gain Buy In For A Social Media Initiative within Your Organization

Social Media isn’t the problem, it’s the solution.  But how do you convince other people of that, especially senior staff? 24% of consumers who had unsatisfactory service interactions shared their experiences through social networks in 2010, a 50% increase over 2009. 50% of consumers give a brand only one week to respond to a question before they stop doing […]

Thumbnail : STRATEGY: An Extra Dose of Courage When Dealing with Personal and Organizational Values

STRATEGY: An Extra Dose of Courage When Dealing with Personal and Organizational Values

There are two types of values that affect your day-to-day life, especially when that life involves working for a living. Personal and workplace values help guide you when it comes to making decisions or dealing with conflict. Personal values are the standards to which you hold yourself to, like moral and ethics. Whereas workplace values […]

Thumbnail : The Mission, Vision, Values Guidebook

The Mission, Vision, Values Guidebook

When a decision needs to be made, the hope is that there is some uniformity in the way the decision is made, and that is has the best interest of the company or department in mind and that it is based on the same set of business ethics. The problem is we’re people. We all have different beliefs around […]

Thumbnail : STRATEGY: How Strong Shared Values Will Transform the 2013 Organization

STRATEGY: How Strong Shared Values Will Transform the 2013 Organization

Last month I was working with a great management team in a small plant that is part of a larger Fortune 500 business.  We were exploring how to re-energize a teaming initiative that had started years before, but took a pause after some staffing changes had occurred.  I had interviewed a number of employees about […]

Thumbnail : LEADERSHIP: 13 Leadership Skills the Next U.S. President Has To Have

LEADERSHIP: 13 Leadership Skills the Next U.S. President Has To Have

Today is Election Day in the U.S. and we thought it would be timely to address some of the leadership requirements of any Chief in any office.  As we go to the polls and elect our next president, we want him to know that there are key leadership skills he needs to have and/or build […]

Thumbnail : STRATEGY: The Starbucks Way: Rediscovering Your Mission

STRATEGY: The Starbucks Way: Rediscovering Your Mission

I recently finished the book, Onward, by Starbucks’ founder Howard Schultz.  Schultz does a great job, not only at explaining where Starbucks was at the time that he retook control of the company (after stepping down as CEO 8 years earlier), but he also created a road map on how he methodically brought Starbucks back from […]

Thumbnail : LEADERSHIP: Presenting Your Ideas the "Kennedy Way"

LEADERSHIP: Presenting Your Ideas the "Kennedy Way"

  “We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that […]

Thumbnail : NDCBlogger 2010 Greatest Hits

NDCBlogger 2010 Greatest Hits

A special feature this week to commemorate the top 10 greatest blog hits of this year.  It has been our goal in creating this blog series to be a venue for professionals to gain insight and clarity around what it truly means to be a manager and leader in today’s world.  Hopefully we have accomplished this by […]

Thumbnail : COMMUNICATION: Storytelling – The Secret to Great Communicators

COMMUNICATION: Storytelling – The Secret to Great Communicators

Recently, we asked a group of people to participate in an ice-breaker exercise by sharing three things about themselves that others might not know.  These items are placed on a “bingo” card and during the ice-breaker people try to guess who fits each item.  When they get five in a row, they win Bingo.  Surprisingly, […]

Thumbnail : DECISION MAKING: 3 Foundations To Business Decision Making

DECISION MAKING: 3 Foundations To Business Decision Making

Click Here To Download NDCPodcaster: 3 Fundamentals To Business Decision Making By Michael Harrington, Director for New Training and Strategic Initiatives Featured in the Albany-Colonie Chamber of Commerce’s Business Library (October 2010)

DECISION MAKING: The 3 Foundations of Business Decision Making: Mission, Vision, Values

Decisions. We all make decisions; we make decisions about our lives, our families, during our jobs and for our company.  This morning I decided to stop and let a pedestrian cross the street.  Now why do you think I decided to do that?  Was it because I’m a stickler for the rules, or because I […]

Who We Are

An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.

Our Twitter Feed