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Posts Tagged ‘Values’

Thumbnail : Values: Why To Hire and Why To Fire

Values: Why To Hire and Why To Fire

The values of an organization get a bad rap.  Usually they come after the prestigious mission and vision, don’t receive the proper time to be fully developed and are rarely used for what they were designed for.  At times they can be characterized as the ‘fluffy’ stuff or the ‘human interest’ piece of an organization […]

Thumbnail : Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Are your strategic planning sessions too complicated?  Do you even hate the phrase FMEA or Risk Analysis?  When you think of the future, is everyone aligned to the 1-month plan…the 1-year plan…or the 3-year plan?  Is there even a plan? At this point in many leaders’ daily activities, 95% of their time is most likely […]

Thumbnail : What Kind of Organizational Culture Do You Have?  Would you call it Healthy?

What Kind of Organizational Culture Do You Have? Would you call it Healthy?

Everyone plays a role in defining an organization’s culture.  Culture is a compilation of values, principles, beliefs, and actions that ultimately define how an organization works.  Many organizations today use words like efficiency, excellence, customer-oriented and lean to describe their cultures.  Here’s an important question:  would we add the word healthy to that mix?  As […]

Thumbnail : STRATEGY: Values for Hire

STRATEGY: Values for Hire

In a 2012 study from the Center for American Progress, they reviewed 11 research papers and 30 case studies on employee retention, and concluded that it costs businesses about one-fifth of a worker’s salary to replace that worker. This includes direct costs such as:   Separation costs (exit interviews, severance pay, higher unemployment taxes); Costs […]

Thumbnail : STRATEGY: An Extra Dose of Courage When Dealing with Personal and Organizational Values

STRATEGY: An Extra Dose of Courage When Dealing with Personal and Organizational Values

There are two types of values that affect your day-to-day life, especially when that life involves working for a living. Personal and workplace values help guide you when it comes to making decisions or dealing with conflict. Personal values are the standards to which you hold yourself to, like moral and ethics. Whereas workplace values […]

Thumbnail : The Mission, Vision, Values Guidebook

The Mission, Vision, Values Guidebook

When a decision needs to be made, the hope is that there is some uniformity in the way the decision is made, and that is has the best interest of the company or department in mind and that it is based on the same set of business ethics. The problem is we’re people. We all have different beliefs around […]

Thumbnail : PERSONALITY: The Word of 2013 – Choice

PERSONALITY: The Word of 2013 – Choice

I caught the opening of the Dr. Phil show on New Year’s Day. He asks the crowd, “Are you smart? Don’t be shy,” he says. Again, he asks, “Are you smart people?” Of course, many heads in the audience nod “yes.” Then he hammers home, “If you are so smart, why do you make such […]

Thumbnail : STRATEGY: How Strong Shared Values Will Transform the 2013 Organization

STRATEGY: How Strong Shared Values Will Transform the 2013 Organization

Last month I was working with a great management team in a small plant that is part of a larger Fortune 500 business.  We were exploring how to re-energize a teaming initiative that had started years before, but took a pause after some staffing changes had occurred.  I had interviewed a number of employees about […]

Thumbnail : STRATEGY: The Starbucks Way: Rediscovering Your Mission

STRATEGY: The Starbucks Way: Rediscovering Your Mission

I recently finished the book, Onward, by Starbucks’ founder Howard Schultz.  Schultz does a great job, not only at explaining where Starbucks was at the time that he retook control of the company (after stepping down as CEO 8 years earlier), but he also created a road map on how he methodically brought Starbucks back from […]

Thumbnail : NDCBlogger 2010 Greatest Hits

NDCBlogger 2010 Greatest Hits

A special feature this week to commemorate the top 10 greatest blog hits of this year.  It has been our goal in creating this blog series to be a venue for professionals to gain insight and clarity around what it truly means to be a manager and leader in today’s world.  Hopefully we have accomplished this by […]

Thumbnail : COMMUNICATION: Storytelling – The Secret to Great Communicators

COMMUNICATION: Storytelling – The Secret to Great Communicators

Recently, we asked a group of people to participate in an ice-breaker exercise by sharing three things about themselves that others might not know.  These items are placed on a “bingo” card and during the ice-breaker people try to guess who fits each item.  When they get five in a row, they win Bingo.  Surprisingly, […]

DECISION MAKING: The 3 Foundations of Business Decision Making: Mission, Vision, Values

Decisions. We all make decisions; we make decisions about our lives, our families, during our jobs and for our company.  This morning I decided to stop and let a pedestrian cross the street.  Now why do you think I decided to do that?  Was it because I’m a stickler for the rules, or because I […]

Thumbnail : STRATEGY: It's a Matter of Values

STRATEGY: It's a Matter of Values

In my Quality Customer Service training, I ask participants to complete a simple exercise where they answer some quick questions: (1) how old should a piece of pie be that is served in a restaurant? (2) what time should a 16 year old be home on a Saturday night? (3) how do you know if […]

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