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Posts Tagged ‘Strategic Planning & Goal Setting’

Thumbnail : Values: Why To Hire and Why To Fire

Values: Why To Hire and Why To Fire

The values of an organization get a bad rap.  Usually they come after the prestigious mission and vision, don’t receive the proper time to be fully developed and are rarely used for what they were designed for.  At times they can be characterized as the ‘fluffy’ stuff or the ‘human interest’ piece of an organization […]

Thumbnail : Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Strategic Planning: Just Fanning the Fire or Planning for Transformational Ignition?

Are your strategic planning sessions too complicated?  Do you even hate the phrase FMEA or Risk Analysis?  When you think of the future, is everyone aligned to the 1-month plan…the 1-year plan…or the 3-year plan?  Is there even a plan? At this point in many leaders’ daily activities, 95% of their time is most likely […]

Thumbnail : 7 Things to Make Your Next Strategic Retreat and Discussion Actually Produce Something

7 Things to Make Your Next Strategic Retreat and Discussion Actually Produce Something

Jeremie Kubicek, well-known blogger, author and speaker in the leadership circuit, recently wrote a post about strategic retreats. Here’s what he said, “…what I have noticed is that most people come into the retreats like they come into a 10AM meeting – not prepared and a bit frazzled.” Does that seem like it’s the case […]

Thumbnail : 10 Leadership Tools Every Leader Should Know How to Use in the Workplace

10 Leadership Tools Every Leader Should Know How to Use in the Workplace

It’s amazing/startling to see, when we go into an organization and begin to work with their leaders, managers or teams, the lack of knowledge people have around basic leadership tools that they could be using to produce better results.  Tools that if applied correctly and for the right challenge, can quickly turn a long, results-lacking […]

Thumbnail : TESTIMONIAL: The Value of Deborah Mackin

TESTIMONIAL: The Value of Deborah Mackin

Christopher Quinn of The Vascular Group speaks candidly about Deborah Mackin and why he trusts in her expertise and services.

Thumbnail : The Mission, Vision, Values Guidebook

The Mission, Vision, Values Guidebook

When a decision needs to be made, the hope is that there is some uniformity in the way the decision is made, and that is has the best interest of the company or department in mind and that it is based on the same set of business ethics. The problem is we’re people. We all have different beliefs around […]

Thumbnail : STRATEGY: The Rise of Collaborative Partnerships in 2013

STRATEGY: The Rise of Collaborative Partnerships in 2013

Recently we were approached by a local economic developer and a concerned employer from our community.  One of the glaring issues the two parties were seeing in the local community was a dire need to offer basic supervisory and management skills to local employers.  This is nothing really new as building fundamental managerial skills is […]

Thumbnail : CHANGE MANAGEMENT: Is Residual Resistance Killing Your New Change Initiative?

CHANGE MANAGEMENT: Is Residual Resistance Killing Your New Change Initiative?

We have often mentioned David Gleicher’s change formula – D X V X F > R – as an important sequencing of tasks when building a change initiative.  When so many leaders jump into the F – First Steps – without building the D (Dissatisfaction with Status Quo and Case for Change) or the V […]

Thumbnail : LEADERSHIP: How To Be a Strategic Thinker In a Crisis Economy: 5 Core Skills

LEADERSHIP: How To Be a Strategic Thinker In a Crisis Economy: 5 Core Skills

On a regular basis people in leadership are asked to think at a strategic level, to identify a vision for the future, define key strategies to achieve the vision and convert those strategies into long-term objectives.  For some people, this type of thinking is fun, easy and energizing.  For others, who prefer to focus on […]

Thumbnail : STRATEGY: The Starbucks Way: Rediscovering Your Mission

STRATEGY: The Starbucks Way: Rediscovering Your Mission

I recently finished the book, Onward, by Starbucks’ founder Howard Schultz.  Schultz does a great job, not only at explaining where Starbucks was at the time that he retook control of the company (after stepping down as CEO 8 years earlier), but he also created a road map on how he methodically brought Starbucks back from […]

Thumbnail : STRATEGY: Why HR Should Have a Seat at the Corporate Table

STRATEGY: Why HR Should Have a Seat at the Corporate Table

Awhile back I was talking with an HR colleague who had been through the worst three years of his long career, having closed several plants and laid off over 1,500 people.  He talked about how utterly demoralizing it was to spend his time dismantling business rather than growing it.  He hated being the bearer of […]

Thumbnail : CUSTOMER SERVICE: Asking the RIGHT People the RIGHT Questions

CUSTOMER SERVICE: Asking the RIGHT People the RIGHT Questions

I seem to be in the midst of all kinds of different types of surveys as this new year unfolds – from 360 feedback surveys which evaluate a person’s performance in key areas of management competence to stakeholder surveys where the information gathered will be used for strategic planning to meet the demands of the […]

Thumbnail : STRATEGY: Strategic Planning Season

STRATEGY: Strategic Planning Season

Over the past couple months we have had a conversation with you about some of the key elements that go into a sound strategic plan.  We discussed the need to take the pulse of your customer and receive their feedback in our posts Customer & Client Surveying – Lessons Learned & Matt’s The Customer Revolution.  […]

DECISION MAKING: The 3 Foundations of Business Decision Making: Mission, Vision, Values

Decisions. We all make decisions; we make decisions about our lives, our families, during our jobs and for our company.  This morning I decided to stop and let a pedestrian cross the street.  Now why do you think I decided to do that?  Was it because I’m a stickler for the rules, or because I […]

Thumbnail : CUSTOMER SERVICE: Customer & Client Surveying – Lessons Learned

CUSTOMER SERVICE: Customer & Client Surveying – Lessons Learned

In 2006, the new vice president of a quality department was concerned about internal customer feedback which was indicating that other departments did not think as highly of quality operations as they did themselves.  The VP tried to surface the feedback with her staff members and found them dismissing the information, stating, “Oh, nobody gets […]

Thumbnail : TRAINING: Your One Stop Shop

TRAINING: Your One Stop Shop

I am routinely struck by how hungry people are for answers to the daily situations they find themselves in.  Whether it’s the need to just have someone listen to their ideas or they’re actually seeking advice for how to tackle a “sticky situation”, I have witnessed my organization continually exceed the expectations of the people […]

Thumbnail : 4 Immediate EMPLOYEE MOTIVATION: Ways to Add Personal Success and Power to Your Staff by Year's End

4 Immediate EMPLOYEE MOTIVATION: Ways to Add Personal Success and Power to Your Staff by Year's End

This is often the time of year when staff are scrambling to finish projects by year-end or preparing to formulate goals, both professionally and personally for the coming year. How can we help our staff to choose a path of success and personal power rather than failure and lowered self esteem? 1. Help them to […]

Thumbnail : STRATEGY: No-Nonsense Goals: Developing a Lean and Mean Strategy

STRATEGY: No-Nonsense Goals: Developing a Lean and Mean Strategy

Someone once said, “A goal is a dream with a deadline.”  For many organizations, the time is approaching to set goals for 2010.  There’s always lots of debate about how to set goals and whether they should be stretch goals.  So, let’s look at the goal setting process to make sure we’re doing it correctly.  […]

STRATEGY: Strategic Planning or Strategic Dreaming: Which are you doing?

So many businesses and organizations are facing futures of uncertainty or tremendous demands; some need to reinvent themselves; others must transform into something completely new and different. The current strategic plan may now be obsolete, even while still in design. As we look to generating new plans, I believe there are some important things to […]

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An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.

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