Skip to Content

Posts Tagged ‘process’

Thumbnail : Train-the-Trainer Certificate Workshop

Train-the-Trainer Certificate Workshop

Looking to cut your training costs? Needing results with your learning program? Our train-the-trainer workshop certifies trainers in adult learning theory, workshop design, and presentation skills. More and more organizations are finding it cost effective to build in-house training teams and purchase scripted modules that are “ready to go.” We have now launched over a […]

Thumbnail : Effective Group Facilitation Workshop

Effective Group Facilitation Workshop

Experts suggest that facilitation skills will be an absolute “must have” competency for leaders, whether leading a small group or large project team.  This training teaches the 5 Key Steps for Effective Facilitation with hands-on practice in the session.

Thumbnail : QUALITY MANAGEMENT: Building a Process-Efficiency Mindset

QUALITY MANAGEMENT: Building a Process-Efficiency Mindset

Thumbnail : QUALITY MANAGEMENT: What Is Your "Standard Operating Procedure"

QUALITY MANAGEMENT: What Is Your "Standard Operating Procedure"

My brother Matt and I were talking last week about how to approach an upcoming social media training we were doing.  On one hand we thought it would be appropriate to teach others about the new/old media currently being used.  However, what we felt was missing was the idea of how a person chooses to […]

Thumbnail : QUALITY MANAGEMENT: High Performance Systems

QUALITY MANAGEMENT: High Performance Systems

On Friday last week I was fortunate enough to present a sample of our Continuous Improvement workshop to a room full of members from the American Society for Training and Development of Albany, NY.  During our session I took the group on a road trip that stopped at a number of landmarks along the way […]

Thumbnail : QUALITY MANAGEMENT: The Commitment To True Continuous Improvement

QUALITY MANAGEMENT: The Commitment To True Continuous Improvement

Have you ever been to a Kaizen meeting, or conducted a Gemba?  Most of us, if we heard those words, would probably say ‘excuse you,’ but in the world of continuous improvement those are regular occurrences, or at least they should be. Earlier this month I was on a business trip to a major manufacturer […]

Thumbnail : MEETINGS: Facilitating The "High Heat" Meeting

MEETINGS: Facilitating The "High Heat" Meeting

The department managers sat glumly waiting for the meeting to begin.  They knew it wasn’t going to be good news as corporate had been suggesting for months that cuts needed to be made.  When the meeting began, it didn’t take long for tempers to flare, as fingers were pointing from one to another in an […]

Thumbnail : TEAMING: Why Groups Struggle

TEAMING: Why Groups Struggle

When the phone rings, it’s often an organization or business calling to talk to us about a group or team that is having problems with communication, personalities, or group dynamics.  As a result, the project or task isn’t coming together as everyone anticipated.  In fact, in one case the project had been delayed 7 months […]

Who We Are

An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.

Our Twitter Feed