Skip to Content

Posts Tagged ‘managers’

Thumbnail : 10 Tips To Becoming the Value-Added, Indispensable Millennial Employee

10 Tips To Becoming the Value-Added, Indispensable Millennial Employee

When we train on the new workforce generation one of the most common themes that emerges is how can a Millennial worker become more value-added in a short amount of time.  In addition to this theme usually the next sub-theme is ‘…make it practical, real life examples, attainable differences.’  With those two thoughts in mind […]

Thumbnail : Creating a Dual-Operating System – The Star Point System of High Performance Teams

Creating a Dual-Operating System – The Star Point System of High Performance Teams

Organizations are always looking for structures that will help drive the necessary changes as well as improve the integration between various functions.  There is an option out there – called the Star Point System – that creates a “dual-operating system” which takes responsibility for crossing over functional areas and linking them all together. Years ago […]

Thumbnail : ‘Eliminate Managers?’ Asks Inc. Magazine.  Our Expert Opinion on Flat Organizations.

‘Eliminate Managers?’ Asks Inc. Magazine. Our Expert Opinion on Flat Organizations.

Inc.  Magazine recently had a feature titled Eliminate Managers? CEOs Who’ve Tried It Explain Why It Works.  In the article they discuss the ‘no manager’ org chart and moving organizations from towering hierarchical structures to leaner, flatter structures.   Some of the notables who are attempting this include Zappos, education platform Treehouse, video game company Valve […]

Thumbnail : 10 Leadership Tools Every Leader Should Know How to Use in the Workplace

10 Leadership Tools Every Leader Should Know How to Use in the Workplace

It’s amazing/startling to see, when we go into an organization and begin to work with their leaders, managers or teams, the lack of knowledge people have around basic leadership tools that they could be using to produce better results.  Tools that if applied correctly and for the right challenge, can quickly turn a long, results-lacking […]

Thumbnail : Leadership advice from honeybees? Experts give us seven lessons from the hive

Leadership advice from honeybees? Experts give us seven lessons from the hive

Leaders can inspire and engage, or they can disappoint and disillusion employees. Survival of the Hive: 7 Leadership Lessons from a Beehive takes the lid off a beehive and provides a fun, relevant and reflective look at effective leadership through the eyes of one of the world’s most industrious creatures, the honeybee. Deborah Mackin and […]

Thumbnail : 5 Reasons “Survival of the Hive” is a Must-Read, Summer Book for Today’s Leaders

5 Reasons “Survival of the Hive” is a Must-Read, Summer Book for Today’s Leaders

Survival of the Hive is a small, 100-page leadership book in the genre of Who Moved My Cheese and Our Iceberg is Melting that’s colorful, bright and easy enough to read in 2 hours.  However, it packs enough leadership “punch” to drive revitalization of an entire organization’s leadership strategy. There are 5 main reasons we […]

Thumbnail : What the World’s Most Industrious and Successful Creatures, the Honey Bee, Can Teach Us about Leadership

What the World’s Most Industrious and Successful Creatures, the Honey Bee, Can Teach Us about Leadership

When we purchased our first beehive, after carefully placing the queen in the hive, we tipped the box upside down and shook 5,000 bees into the hive. At first the bees were flying everywhere. But within minutes all the bees had settled into the hive and begun their work. During the past three years as […]

Thumbnail : New Directions’ The Best of 2012 in Leadership and Employee Development

New Directions’ The Best of 2012 in Leadership and Employee Development

  COMMUNICATION SKILLS Building Communication Skills Within Our Leaders [Guidebook]   Cross Cultural Understanding [Article]    PowerPoint Isn’t Dead But Your Presentation May Be [Article] Today’s Needed Leadership Skill – Lowered Defensiveness [Blog]   The Do’s and Don’ts of Body Language in Public Speaking [Blog] 12 Communication Blunders That Can Trip up Managers [Blog] MEETING AND FACILITATION SKILLS Still […]

Thumbnail : WORKPLACE PERSONALITY: When Workplace Personalities and Change Initiatives Collide

WORKPLACE PERSONALITY: When Workplace Personalities and Change Initiatives Collide

This article focuses on the concept that while it’s certainly important to study change management strategies, we often neglect the mix of personality preferences in a change initiative and their impact on its success.

Thumbnail : Building Communication Skills Within Our Leaders

Building Communication Skills Within Our Leaders

85% of professionals say effective communication is extremely important for strong leadership, with nearly half saying it is the #1 defining characteristic in all of leadership. And yet only 33% of employees say that they are satisfied with their leadership’s communication. We’ve put together the solution with our communications guide that focuses on best tips, tactics, and tools to help leaders.

Thumbnail : EMOTIONAL INTELLIGENCE: The Presence of EQ within your Employees

EMOTIONAL INTELLIGENCE: The Presence of EQ within your Employees

This article focuses on the concept that self-confidence, self-awareness, self-control, commitment and integrity not only create more successful employees but also more successful organizations.

Thumbnail : The Millennial/Gen-X Conflict: Why They’re Different, How They’re Alike, and What We Can Do To Get Them Working Together

The Millennial/Gen-X Conflict: Why They’re Different, How They’re Alike, and What We Can Do To Get Them Working Together

Unlike the size of baby boomers (80 million) and millennials/Gen-Y (78 million), Gen-X has just 46 million members, making it a dark-horse demographic. This can cause great tension and a challenge for organizations as the Boomers fade and Gen-x and Millennials look to fill the ranks. The looming issue for our workforce and our organizations […]

Thumbnail : Innovative Leader Guide

Innovative Leader Guide

Based on 28 years of partnering with some of the world’s leading organizations, as well as a keen insight from our on-the-ground experts, this compilation of writings discusses what is critical for innovation in every industry and what it will take for organizations to build the next generation of leadership excellence.

Thumbnail : NEW SUPERVISORS & MANAGERS: Building Assertiveness Skills, Part II

NEW SUPERVISORS & MANAGERS: Building Assertiveness Skills, Part II

In Part I, we explored the beliefs needed to drive assertive behavior and I encouraged you to take our assertiveness survey as a way of reflecting on your current communication patterns and level of assertiveness. If you are like many, you may have found that you weren’t as assertive as you’d like to be, particularly […]

Thumbnail : MILLENNIALS: Designed To Win – How the Millennial Worker Will Usher In a New Workforce Designed To Win

MILLENNIALS: Designed To Win – How the Millennial Worker Will Usher In a New Workforce Designed To Win

A blog series written by a millennial To the millennials: You were designed to win.  The cells of your body, the synapses of your brain, the muscles in your arms and legs, the consciousness of your soul, the interactions you have with others – all of these were specifically manufactured for you to win. They […]

Thumbnail : CHANGE: 10 Tips for Supervisors and Managers To Renew and Refuel the Heart of Your Change Initiative

CHANGE: 10 Tips for Supervisors and Managers To Renew and Refuel the Heart of Your Change Initiative

“Running short of cash and unable to sell 1,100 digital imaging patents that could have rescued it,” as Rochester’s Democrat and Chronicle writes, Eastman Kodak Co. today took the long-expected but still painful step of filing for Chapter 11 bankruptcy protection. As The Associated Press says, this raises the specter that “the 132-year-old trailblazer could […]

Thumbnail : DECISION MAKING: Decision Making Skills for Managers Using the MBTI

DECISION MAKING: Decision Making Skills for Managers Using the MBTI

“Life is the sum of all your choices.” – Albert Camus (1913 – 1960), French Author And many choices we make. Some experts calculate that most adults make 35,000 decisions each and every day. As Albert Camus suggests, decisions are probably the single most influential factor in individual and organizational success – whether they be […]

Thumbnail : DECISION MAKING: Group Decision Making – The Decision Making Tree

DECISION MAKING: Group Decision Making – The Decision Making Tree

Deborah Mackin discusses how to determine the level of authority one has to make decisions within an organization.  She uses the metaphor of the Decision Making Tree to help frame the question. Be sure to check out our Decision Making Workshop  

Thumbnail : NEW SUPERVISOR AND MANAGER: Supervisory Roundtables: An Inside Look

NEW SUPERVISOR AND MANAGER: Supervisory Roundtables: An Inside Look

Ten years ago we began to hear a common theme among our clients when talking with them about supervisory training.  It sounded something like this:  while our supervisors need to be trained, we find it difficult to find the time for them to be off the floor receiving the training.  I’d like to suggest that […]

Thumbnail : MANAGERS AND SUPERVISORS: Gearing Up for Performance Reviews

MANAGERS AND SUPERVISORS: Gearing Up for Performance Reviews

A few years ago while managing a department, I was faced with the need to confront one of my employees regarding his poor performance. I found myself spending a significant amount of time trying to figure out the best way to approach this employee, how to get my point across and hopefully change this person’s […]

MILLENNIALS: How To Engage, Motivate, and Retain the New Workforce

A new paper from New Directions discusses how managers, supervisors, and employers can flex to the needs of the Millennial worker without giving the ‘keys to the store’ away.   In this article you will learn: How to flex your leadership style to meet the needs of Millennials What are the 3 areas of the employee […]

Thumbnail : 4 Immediate EMPLOYEE MOTIVATION: Ways to Add Personal Success and Power to Your Staff by Year's End

4 Immediate EMPLOYEE MOTIVATION: Ways to Add Personal Success and Power to Your Staff by Year's End

This is often the time of year when staff are scrambling to finish projects by year-end or preparing to formulate goals, both professionally and personally for the coming year. How can we help our staff to choose a path of success and personal power rather than failure and lowered self esteem? 1. Help them to […]

Thumbnail : MANAGERS AND SUPERVISORS: Helicopter Managers: No Parent-Child Approach In This Performance Feedback!

MANAGERS AND SUPERVISORS: Helicopter Managers: No Parent-Child Approach In This Performance Feedback!

When my oldest son, Michael, was Chief Student Affairs Officer at Paul Smith’s College, he used to use the phrase, “helicopter parents,” when describing parents who ran interference for their kids, made all the decisions, and then told their kids what to do.  This might happen with a roommate argument, upset over dining hall food, […]

Thumbnail : MANAGERS AND SUPERVISORS: The Belief: Behavior Connection – A New Look at Behavioral Management

MANAGERS AND SUPERVISORS: The Belief: Behavior Connection – A New Look at Behavioral Management

This week we bring to you a special edition of our weekly blog highlighting Deb Mackin’s recent publication in Training Magazine’s online resource ManageSmarter.com.  In the publication, Deb introduces her new model of analyzing and responding to behavorial management in the workplace: The Belief: Behavior Connection model©, a concept that Training Magazine and others have found […]

EMPLOYEE MOTIVATION: Four Key Factors to Motivate /Re-engage Staff In a Recession

One mistake that we make as managers and leaders is to believe that people are not motivated. People are always motivated, just not necessarily in the manner we want them to be. Take, for instance, the person who does just enough on the job to get by. We might look at the behavior and think […]

MANAGERS AND SUPERVISORS: Belief Drives Behavior

For years as leaders and managers we have identified the problem behaviors we see in the workplace and tried to correct them with various “carrot” or “stick” approaches. The carrot approach focused on rewards and recognition to drive behavior change. The stick approach emphasized consequences, predominantly punishment of various sorts (e.g. coaching conversation, first verbal […]

Who We Are

An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential and partnering with organizations to build a people-centered, high-engagement culture.

Our Twitter Feed