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Posts Tagged ‘Efficiency’

Thumbnail : QUALITY MANAGEMENT: Building an Elevator Speech for Quality Using the 5Ps Model

QUALITY MANAGEMENT: Building an Elevator Speech for Quality Using the 5Ps Model

In his November blog, Paul Borawski makes reference to having the “elevator speech” ready to go when it comes to talking about quality.  We thought our contribution to November World Quality Month (#WQM12) might be to help people construct their elevator speeches in a way that’s easy to remember and engages other people. At New […]

Thumbnail : QUALITY MANAGEMENT: The Need for Humanity Within the Quality Industry (from ASQ conference)

QUALITY MANAGEMENT: The Need for Humanity Within the Quality Industry (from ASQ conference)

Last week Deb and I had the opportunity to present at the 59th annual ASQ North East Quality Council Conference in Mansfield, Mass.  We presented on the idea of putting together a Quality Days event for staff and what the step-by-step approach would be for others to facilitate such an event.  The two-day conference was […]

Thumbnail : QUALITY MANAGEMENT: Using the Star Point Structure to Increase the Value of Quality

QUALITY MANAGEMENT: Using the Star Point Structure to Increase the Value of Quality

This month the ASQ leadership is asking, “How do you increase the value of quality in organizations beyond what is traditionally thought of as a quality function?”  The question is framed by ASQ CEO Paul Borawski’s participation in a brand new organization called The Smart New Manufacturing Coalition.  Ironically, we believe the answer to the […]

Thumbnail : Train-the-Trainer Certificate Workshop

Train-the-Trainer Certificate Workshop

Looking to cut your training costs? Needing results with your learning program? Our train-the-trainer workshop certifies trainers in adult learning theory, workshop design, and presentation skills. More and more organizations are finding it cost effective to build in-house training teams and purchase scripted modules that are “ready to go.” We have now launched over a […]

Thumbnail : QUALITY MANAGEMENT: How Can Quality Management Evolve to Support the Needs of a Faster World

QUALITY MANAGEMENT: How Can Quality Management Evolve to Support the Needs of a Faster World

Long ago Philip Crosby said (and I paraphrase here), “There’s no such thing as good quality or bad quality, there is just quality.  Something either is quality, or it’s not.”  He went on to suggest that quality is defined as “conformance to requirement.”  What would Phillip Crosby and other quality gurus say today about quality […]

Thumbnail : Effective Group Facilitation Workshop

Effective Group Facilitation Workshop

Experts suggest that facilitation skills will be an absolute “must have” competency for leaders, whether leading a small group or large project team.  This training teaches the 5 Key Steps for Effective Facilitation with hands-on practice in the session.

Thumbnail : QUALITY MANAGEMENT: Building a Process-Efficiency Mindset

QUALITY MANAGEMENT: Building a Process-Efficiency Mindset

Thumbnail : Team-Building Samples Kit

Team-Building Samples Kit

A companion piece to Mackin’s best-selling Team-Building Tool Kit, this Samples Kit provides all the agendas, protocols, charts, assessments and tools to launch a functional team.  These samples have helped team-based organizations such as Coca-Cola, Sanofi Pasteur, Delta Faucet, and Knolls Atomic Power Laboratory reach a high-performance platform of teaming within their industry.

Thumbnail : Skinny-Mini Meeting Tool Kit

Skinny-Mini Meeting Tool Kit

The skinny on meetings is that we’re not that good at them.  Do you go to meetings and tend to sit around listening to endless information sharing rather then problem solve?  Do you attend meetings that lack structure, roles or accountability?  Do you walk out of meetings wishing you felt more productive or clear on the objective? It can be frustrating, but […]

Thumbnail : Quality Problem-Solving Tool Kit

Quality Problem-Solving Tool Kit

Built from nearly three decades of working in quality-focused industries, this tool kit takes the best tools applied in organizations such as Coca-Cola, Sanofi Pasteur, Delta Faucet, Crane Currency, the U.S. Navy and Knolls Atomic Power Laboratory, and puts it into a manageable 15-page guide. Reach peak high quality performance by downloading today!

Thumbnail : FACILITATION: How To Improve Your Meetings In 60 Minutes

FACILITATION: How To Improve Your Meetings In 60 Minutes

When you scrounge around the Internet, you find some interesting and troublesome statistics about most meetings: • Between 35-50% of meeting time is seen as wasted. • Most meetings start 8-12 minutes late. • 75% say agendas are not prepared and distributed in advance. • Less than 30% of decisions in meetings are recorded. • Over 40% of people don’t […]

Thumbnail : LEADERSHIP: The Effect of Trust on Speed and Cost

LEADERSHIP: The Effect of Trust on Speed and Cost

Every organization today is focused on increasing the speed of its processes and reducing the costs associated with making and delivering products or services to the customer.  For many, it has become a mantra posted on bulletin boards, coffee mugs and screen savers.  Many companies, in fact, have internal continuous improvement gurus who are applying […]

Thumbnail : STRATEGY: No-Nonsense Goals: Developing a Lean and Mean Strategy

STRATEGY: No-Nonsense Goals: Developing a Lean and Mean Strategy

Someone once said, “A goal is a dream with a deadline.”  For many organizations, the time is approaching to set goals for 2010.  There’s always lots of debate about how to set goals and whether they should be stretch goals.  So, let’s look at the goal setting process to make sure we’re doing it correctly.  […]

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